The Orchards Group Maintains Customer Service for Atlanta Active Adult Homes

The Orchards Group, an active adult homebuilder in Atlanta, prides themselves on maintaining top-notch customer service and high quality. One of the primary ways that they have continued to achieve a 99.4 percent satisfaction score is through continually using many of the same key subcontractors, including the framing crew, foundation and concrete team, drywall team, and paint and trim teams, that have been working with the company since its founding in 1998.

The loyalty both to and from the subcontractors that The Orchards Group works with has enabled them to maintain a level of quality and service that cannot be matched in the market. This has also meant that even though they are sometimes light on inventory, they will not hire any more contractors just to build more homes.

"We may have lost a few possible sales due to our sometimes not having quite enough inventory, but we are willing to take that chance, as it has taken us many years to build up our brand name; we have no intention of letting a few extra sales potentially degrade our reputation," said Mitch Block, Director of Sales & Marketing for the company.

The Orchards Group is currently building two active adult communities with wonderful homes that you will enjoy for years to come, The Orchards of Brannon Oak Farm in Cumming and The Orchards of East Cherokee in Woodstock.

The Orchards of Brannon Oak Farm features zero-to-low maintenance single-family detached homes with ranch or master on the main plans, master on the main villas and ranch condominiums. All of these plans are priced from the mid $200,000s, and include ample living space, entertaining space and multiple amenities. The community showcases two large swimming pools, fire pit, barbecue grilling area and a grand clubhouse. Brannon Oak Farm also has regular community activities planned by the Activities Director, as well as neighbor-friendly streetscapes.

Homeowners at Brannon Oak Farm will also benefit from a location that is central to Lake Lanier, shops, restaurants, recreation, entertainment, healthcare facilities, and more.

The second community, The Orchards of East Cherokee, features two villages with either ranch condominiums plans or single-family homes. All of the homes in East Cherokee are zero-to-low maintenance, and have large covered porches and beautiful master suites. Community amenities include a large swimming pool; waterfall with sitting plaza; barbeque grilling area; planned resident activities and  a grand clubhouse with fitness center, game and card rooms, gourmet kitchen and a fireplace.

East Cherokee is located in historic Hickory Flat, provides convenient access to Roswell, Canton and Woodstock. It is also offers plenty of retail, entertainment, recreation and healthcare options nearby.

For more information on both communities, please visit www.OrchardsGroup.com.